How to create and configure Issue Pickers ?

How to create and configure Issue Pickers ?

1. How to create a new Issue Picker using the App Configuration Panel (Recommded Option)?

Required Jira Role: Jira Software Administrator

  • Click on Setting > Apps

  • Navigate to the Issue Picker App

  • Click on the following Button to create a new Issue Picker

  • Then starting configuring the Issue Picker — see Chapter 3

2. How to create a new Issue Picker using the standard function ?

Required Jira Role: Jira Software Administrator

  • Click on Setting > Issues

  • Navigate to the Custom Fields

  • Click the Button “Create Custom field”

  • Select All > VIP.LEAN Issue Pickers

  • Click on Next and enter the Custom Field name (and optionally the description), and the click on “Create”

  • Navigate to the App Configuration Panel

  • Click on the “Re-index” button and

  • complete the configuration of the the Issue Picker – See Chapter 3

3. How to configure the Issue Picker ?

Required Jira Role: Jira Software Administrator
During the creation Phase of the Issue Picker, the following parameters should be completed:

image-20250530-135502.png

Parameter

Syntax

Description

Parameter

Syntax

Description

Name

Text
Mandatory

Provide a name for your issue picker.
Note: While you can't modify this when editing an existing Issue Picker, it can be adjusted via the Jira interface for custom fields.

If you change the name of the custom field using the Atlassian mechanism, our configuration automatically refreshes the name

Description

Text
Optional

Input a description for your custom field. Remember: This isn't editable when tweaking an existing Issue Picker but can be modified in the Jira custom fields interface.

Multi-Select

Checkbox

Default: No

Toggle the Issue Picker Field between multi-select and single-select modes.

 

Restricted to current project

Checkbox

Default: No

When turned on, the JQL focuses solely on the project in which an Issue is either being added or modified. This allows for a consistent Issue Picker field and setting, even when the dropdown options are meant to vary by project.

Hide Key

Checkbox

Default: No

When turned on, work item keys will NOT be displayed in the list of work items you can select during the create, inline edit, or transition screens. The view screen is NOT affected by this setting — the key is still shown there to allow linking and opening of the related work item.

Deactivate Key JQL Search

 

When turned on, work item keys will not be considered when end users search in an issue picker for work items during the creation, inline edit, and transition workflow. This option is always enabled when 'Hide Key' is turned on.

Filter (JQL)

JQL Syntax is checked by the app
Optional

Enter your JQL query to specify the issues that will be displayed in the Issue Picker dropdown. Our app will verify the syntax of the JQL before finalizing the setup. If there's a syntax error, a notification will alert you:

Link Type

List of inward and outward Links.
Default: no Link

If enabled, a native Jira link of the chosen type will be established between the current and selected Issue(s) once an Issue is picked.
Please be aware: The app retains the link object, but it will be deleted once the selected issue is either removed or substituted with another issue.

4. How to assign the Issue Picker to Screens ?

Required Jira Role: Jira Software Administrator

4.1 Company Managed Jira Software Projects

Once the Issue Picker is successfully created, it will appear as a custom field in your regular Jira list: <base-url>/secure/admin/ViewCustomFields.jspa

For assigning your Issue Picker to your existing screens (create, edit, and view), please utilize the standard Jira functionality

 

4.1 Team Managed Jira Software and Work Management Projects

The simplified process for assigning custom fields to screens in team-managed Jira software and work management projects can also be applied to our Issue Pickers

  • Please make sure you add first the issue picker as field to your project

    image-20250530-142024.png
  • Then assign the field to your work item screen

    image-20250530-142137.png