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When your Jira instance uses the IP Allowlist to limit access to Jira, please make sure you allow access for the Forge Platform as well.
If the correct IP ranges are not included, our Forge app will display the following message:
All our Forge apps are hosted on the Atlassian Forge platform. The required IP ranges should be retrieved from the Atlassian documentation, which can be found here:
IP List on 20.06.2024
13.52.5.96/28
13.200.41.224/28
13.236.8.224/28
15.229.145.224/28
16.63.53.224/28
18.136.214.96/28
18.184.99.224/28
18.234.32.224/28
18.246.31.224/28
43.202.69.96/28
52.215.192.224/28
104.192.136.240/28
104.192.137.240/28
104.192.138.240/28
104.192.140.240/28
104.192.142.240/28
104.192.143.240/28
185.166.140.112/28
185.166.141.112/28
185.166.142.240/28
185.166.143.240/28
18.236.52.165/32
34.215.254.205/32
35.160.6.102/32
52.43.192.52/32
52.89.100.78/32
54.190.195.254/32
54.214.155.219/32
54.218.196.28/32
52.195.248.93/32
54.65.219.119/32
43.207.238.123/32
3.114.146.111/32
54.248.180.178/32
57.180.171.119/32
3.37.121.177/32
3.34.165.169/32
15.164.153.22/32
43.201.237.75/32
13.209.252.121/32
15.165.21.19/32
43.202.223.238/32
3.34.8.241/32
15.206.230.70/32
3.7.242.212/32
43.205.183.186/32
13.200.51.21/32
13.200.127.18/32
65.2.173.31/32
18.142.175.136/32
54.254.13.217/32
52.220.108.50/32
54.255.41.156/32
52.77.196.9/32
18.143.11.169/32
52.65.164.184/32
13.237.143.132/32
3.105.255.118/32
3.104.191.162/32
13.238.244.22/32
3.106.172.84/32
15.156.32.59/32
15.222.164.249/32
15.156.255.184/32
3.98.151.27/32
3.96.73.34/32
35.182.178.44/32
18.196.69.189/32
52.58.86.18/32
3.77.185.155/32
18.153.162.220/32
3.126.237.94/32
18.157.151.173/32
16.63.192.113/32
16.63.86.27/32
16.63.153.19/32
16.63.156.232/32
16.63.10.60/32
16.63.133.73/32
54.76.137.153/32
34.253.103.242/32
63.34.104.55/32
54.220.63.40/32
54.154.186.82/32
52.208.56.204/32
13.43.230.20/32
13.42.94.26/32
13.41.178.119/32
13.43.10.138/32
18.132.72.151/32
13.43.238.10/32
54.94.144.45/32
15.229.167.123/32
177.71.171.149/32
18.229.170.213/32
54.232.43.18/32
52.67.212.82/32
3.220.210.28/32
34.231.161.126/32
34.194.73.28/32
3.231.15.71/32
3.224.137.93/32
52.55.61.132/32
54.156.218.101/32
34.194.247.143/32
52.53.140.163/32
54.193.160.145/32
54.241.128.19/32
13.56.84.222/32