• Reviewed
  • How to manage existing Issue Pickers?

    1. How to manage the existing Issue Pickers ?

    Required Jira Role: Jira Software AdminISTRATOR

    • Click on Setting > Apps

    • Navigate to the Issue Picker App

    • The list of issue pickers will be displayed

    image-20240310-120037.png
    • You can start the following actions using the context menu icons:

    Action

    Name

    Description

    Action

    Name

    Description

     

    Edit

    You can edit the following parameters:

     

     

    Delete

    You can delete the issue picker. The whole Jira custom field will be removed after your conformation:

     

     

    Add Context

    NEW FEATURE

    You can add a specific configuration for certain Jira projects and issue types, for at least one of the following two parameters. This allows for different rules in different contexts for the same issue picker custom field:

    • Filter (JQL) or / and

    • Restricted to current Project

     

    2. How to manage the existing Issue Picker Contexts ?

    Required Jira Role: Jira Software AdminISTRATOR
    The list of issue picker contexts can be displayed by collapsing the issue picker field:

    You can start the following actions using the context menu icons:

    Action

    Name

    Description

    Action

    Name

    Description

     

    Edit

    You can edit the following context parameters:

     

    Delete

    You can delete the context after your confirmation

     

     

    Add Context

    NEW FEATURE

    You can add with this button several new contexts.

    Our app does not use the standard Jira context configuration. Instead, we provide all issue picker information in a single panel.

    3. How to re-index the Issue Pickers ?

    Required Jira Role: Jira Software AdminISTRATOR

    The scenarios listed below may result in inconsistencies. In such cases, administrators should explicitly rectify these by clicking the provided button:

    1. Custom fields removed by the administrator outside the App configuration panel.

    2. Jira updates not accurately relayed to our app.

    3. The app being improperly uninstalled and then reinstalled.

    4. Error during the creation of issue pickers

    5. Improving the search capabilities for issue keys after major changes

    Generally, the need to use this button should be exceedingly rare.

     

    Important Notice: Restrictions During the Re-Indexing Process

    To maintain the integrity and stability of the app's configuration, please be aware that during the initial indexing process of the Issue Pickers App, certain activities will be temporarily restricted:

    • Adding New Issue Pickers: The process of integrating new Issue Pickers into the system will be disabled. This precaution is to ensure that the indexing captures a consistent snapshot of the current system state without interference from new additions.

    • Modifying and Deleting Existing Issue Pickers: Similarly, changes or alterations to existing Issue Pickers will not be permitted during this phase. This restriction is crucial for preserving the integrity of the data being indexed and for preventing any potential inconsistencies or errors in the configuration.