How do End Users utilize the Buttons to create and link Issues effectively?
- Wajdi Abdmoulah
1. How Are the “Create and Link” Buttons Displayed for End Users?
Jira Software USER
As soon as:
a button is configured for a specific source project and issue type,
and the button is 'enabled',
and the end user has the permission to access the source issue type view screen
then the 'Create and Link' button can be displayed in the View Screen, as follows (Example: + Bug):
The button in the right app context area is always visible and cannot be removed by users.
However, to display the button section in the bottom app panel area, the end user must first click on the following menu button, if necessary:
The end user can use the section menu to collapse or remove the section. This setting will be stored for future interactions and can be changed later:
Atlassian has made the decision to hide the app panel section by default. Therefore, it is necessary for users to click on this button for each issue individually. We have requested Atlassian to enable Jira administrators to set the button section to be displayed by default. We recommend to use the button on right context area.
2. Using the Buttons to Create and Link New Issues
Jira Software USER
The end user can see one or several buttons in the View Screen, under the 'Create and Link' section. By clicking on a button, the user can create a specific issue and link it with a pre-configured link. This accelerates the workflow of end users, allowing them to immediately create issues in the context of the source issue:
The project is pre-selected on the create screen, but the end user has the option to change this selection. We have submitted a change request to Atlassian requesting the ability to fix this value.
The issue type is pre-selected, and the end user cannot change this value.