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When your Jira instance uses the IP Allowlist to limit access to Jira, please make sure you allow access for the Forge Platform as well.
If the correct IP ranges are not included, our Forge app will display the following message:
All our Forge apps are hosted on the Atlassian Forge platform. The required IP ranges should be retrieved from the Atlassian documentation, which can be found here:
IP List on 20.06.2024
13.52.5.96/28
13.200.41.224/28
13.236.8.224/28
15.229.145.224/28
16.63.53.224/28
18.136.214.96/28
18.184.99.224/28
18.234.32.224/28
18.246.31.224/28
43.202.69.96/28
52.215.192.224/28
104.192.136.240/28
104.192.137.240/28
104.192.138.240/28
104.192.140.240/28
104.192.142.240/28
104.192.143.240/28
185.166.140.112/28
185.166.141.112/28
185.166.142.240/28
185.166.143.240/28
18.236.52.165/32
34.215.254.205/32
35.160.6.102/32
52.43.192.52/32
52.89.100.78/32
54.190.195.254/32
54.214.155.219/32
54.218.196.28/32
52.195.248.93/32
54.65.219.119/32
43.207.238.123/32
3.114.146.111/32
54.248.180.178/32
57.180.171.119/32
3.37.121.177/32
3.34.165.169/32
15.164.153.22/32
43.201.237.75/32
13.209.252.121/32
15.165.21.19/32
43.202.223.238/32
3.34.8.241/32
15.206.230.70/32
3.7.242.212/32
43.205.183.186/32
13.200.51.21/32
13.200.127.18/32
65.2.173.31/32
18.142.175.136/32
54.254.13.217/32
52.220.108.50/32
54.255.41.156/32
52.77.196.9/32
18.143.11.169/32
52.65.164.184/32
13.237.143.132/32
3.105.255.118/32
3.104.191.162/32
13.238.244.22/32
3.106.172.84/32
15.156.32.59/32
15.222.164.249/32
15.156.255.184/32
3.98.151.27/32
3.96.73.34/32
35.182.178.44/32
18.196.69.189/32
52.58.86.18/32
3.77.185.155/32
18.153.162.220/32
3.126.237.94/32
18.157.151.173/32
16.63.192.113/32
16.63.86.27/32
16.63.153.19/32
16.63.156.232/32
16.63.10.60/32
16.63.133.73/32
54.76.137.153/32
34.253.103.242/32
63.34.104.55/32
54.220.63.40/32
54.154.186.82/32
52.208.56.204/32
13.43.230.20/32
13.42.94.26/32
13.41.178.119/32
13.43.10.138/32
18.132.72.151/32
13.43.238.10/32
54.94.144.45/32
15.229.167.123/32
177.71.171.149/32
18.229.170.213/32
54.232.43.18/32
52.67.212.82/32
3.220.210.28/32
34.231.161.126/32
34.194.73.28/32
3.231.15.71/32
3.224.137.93/32
52.55.61.132/32
54.156.218.101/32
34.194.247.143/32
52.53.140.163/32
54.193.160.145/32
54.241.128.19/32
13.56.84.222/32
The Jira Forge platform has some limitations, addressed to Atlassian:
Custom Fields in Transition Screens: Forge currently lacks support for adding custom fields to transition screens, which is a feature available in the Connect platform.
Service Management Integration: There are limitations in supporting some functionalities in Jira Service Management, such as customizations and specific modules available in Connect.
Data Residency: Forge apps do not currently support data residency options, meaning all data is handled through US-based AWS infrastructure. This can be a significant limitation for compliance with data privacy regulations like GDPR (Atlassian Developer) (The Atlassian Developer Community).
Internationalization: There is no support for internationalization, making it challenging to develop apps that need to cater to multiple languages and locales (Atlassian Developer).
Private Marketplace Listing: Forge does not support private marketplace listings, limiting the ability to distribute apps privately within specific organizations or groups (Atlassian Developer).