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1. How to manage the existing Issue Pickers ?

Required Jira Role: JIRA SOFTWARE ADMINISTRATOR

  • Click on Setting > Apps

  • Navigate to the Issue Picker App

  • The list of issue pickers will be displayed

image-20240310-120037.png
  • You can start the following actions using the context menu icons:

Action

Name

Description

image-20240310-120401.png

Edit

You can edit the following parameters:

image-20240310-120450.png

Delete

You can delete the issue picker. The whole Jira custom field will be removed after your conformation:

image-20240310-120232.png

Add Context

NEW FEATURE

You can add a specific configuration for certain Jira projects and issue types, for at least one of the following two parameters. This allows for different rules in different contexts for the same issue picker custom field:

  • Filter (JQL) or / and

  • Restricted to current Project

image-20240310-121115.png

2. How to manage the existing Issue Picker Contexts ?

The list of issue picker contexts can be displayed by collapsing the issue picker field:

image-20240310-121537.png

You can start the following actions using the context menu icons:

Action

Name

Description

image-20240310-120401.png

Edit

You can edit the following context parameters:

image-20240310-121743.png
image-20240310-120450.png

Delete

You can delete the context after your confirmation

image-20240310-121908.png

image-20240310-121957.png

Add Context

NEW FEATURE

You can add with this button several new contexts.

Our app does not use the standard Jira context configuration. Instead, we provide all issue picker information in a single panel.

image-20240310-121115.png

3. How to re-index the Issue Pickers ?

Required Jira Role: JIRA SOFTWARE ADMINISTRATOR

The scenarios listed below may result in inconsistencies. In such cases, administrators should explicitly rectify these by clicking the provided button:

  1. Custom fields removed by the administrator outside the App configuration panel.

  2. Jira updates not accurately relayed to our app.

  3. The app being improperly uninstalled and then reinstalled.

  4. Error during the creation of issue pickers

  5. Improving the search capabilities for issue keys after major changes

Generally, the need to use this button should be exceedingly rare.

Important Notice: Restrictions During the Re-Indexing Process

To maintain the integrity and stability of the app's configuration, please be aware that during the initial indexing process of the Issue Pickers App, certain activities will be temporarily restricted:

  • Adding New Issue Pickers: The process of integrating new Issue Pickers into the system will be disabled. This precaution is to ensure that the indexing captures a consistent snapshot of the current system state without interference from new additions.

  • Modifying and Deleting Existing Issue Pickers: Similarly, changes or alterations to existing Issue Pickers will not be permitted during this phase. This restriction is crucial for preserving the integrity of the data being indexed and for preventing any potential inconsistencies or errors in the configuration.

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