{"xsrfToken":"a0648e80c020fa20f74092422b9f1ed3a63118cf_lout","branding":{"id":"2","key":"viplean","name":"VIP.LEAN JIRA APPs - SUPPORT","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#09192b","headerLinkHoverBGColor":"#09192b","headerBadgeColor":"#09192b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/940b583e-1008-4135-a1cc-5e01f10d3190/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMmU2ZTJkMS1mZDc5LTQ3NmQtODU2Yy01NmYwOGQzOTFlYzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk0MGI1ODNlLTEwMDgtNDEzNS1hMWNjLTVlMDFmMTBkMzE5MCI6WyJyZWFkIl19LCJleHAiOjE2OTU5MjYwMDMsIm5iZiI6MTY5NTkyNTQwM30.C6v7udvtgfeCPPRhmppxXunUhPqCnoM_mnr2Bpp8EiA&client=c2e6e2d1-fd79-476d-856c-56f08d391ec7&mode=fit","logoId":"940b583e-1008-4135-a1cc-5e01f10d3190","isLogoAvailable":true,"helpCenterTitle":"Welcome to our help center","sharedPortalName":"VIP.LEAN HELP CENTER","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to our help center","sharedPortalName":"VIP.LEAN HELP CENTER","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0f2a4c","helpCenterTitleColor":"#f0993e","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"2","key":"viplean","projectId":10005,"serviceDeskId":2,"name":"VIP.LEAN JIRA APPs - SUPPORT","description":"<p>Welcome! You can raise a request for VIP.LEAN SUPPORT using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"4","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10541,"iconUrl":"https://viplean.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[16],"key":""},{"id":"30","name":"Report a problem","descriptionHtml":"","callToAction":"Report a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10520,"iconUrl":"https://viplean.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[14],"key":""},{"id":"29","name":"Request a change","descriptionHtml":"","callToAction":"Request a change","introHtml":"<p>For example, add new features to Jira applications</p>","icon":10528,"iconUrl":"https://viplean.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[15],"key":""},{"id":"24","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://viplean.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"17","name":"Request a demo access","descriptionHtml":"","callToAction":"Request a demo access","introHtml":"<p>Request a new account for a system.</p>","icon":10517,"iconUrl":"https://viplean.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"21","name":"Request free license","descriptionHtml":"","callToAction":"Request free license","introHtml":"<p>If you need a software license, raise a request here.</p>","icon":10547,"iconUrl":"https://viplean.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[],"key":""}],"reqGroups":[{"id":15,"name":"Improve our products"},{"id":14,"name":"Fix issues"},{"id":16,"name":"Services"}],"orderMapping":{"16":[4],"15":[29],"14":[30],"6":[17],"4":[17],"5":[21],"9":[21]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a476db9a-2fb5-3623-904a-42ed7ca3b954","appLinkName":"System Confluence","appLinkUrl":"https://viplean.atlassian.net/wiki","spaceKey":"VDOC","spaceName":"VIP.LEAN DOCUMENTATION","spaceUrl":"https://viplean.atlassian.net/wiki/spaces/VDOC","isServer":false},"labels":[],"projectKey":"VIPLEAN","serviceDeskId":2,"kbLinkDomainURLs":["https://viplean.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VIPLEAN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"VIP.LEAN HELP CENTER","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://viplean.atlassian.net/wiki","kbLinkDomainURLs":["https://viplean.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=viplean","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a0648e80c020fa20f74092422b9f1ed3a63118cf_lout","baseUrl":"https://viplean.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://viplean.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c2e6e2d1-fd79-476d-856c-56f08d391ec7","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}