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1. How Are the “Create and Link” Buttons Displayed for End Users?

JIRA SOFTWARE USER

As soon as

  • a button is configured for a specific source project and issue type,

  • and the button is 'enabled',

  • and the end user has the permission to access the source issue type view screen

then the 'Create and Link' button can be displayed in the View Screen, as follows

The end user has to click on the following menu button to display the button section:

Atlassian has made the decision to hide the app panel section by default. Therefore, it is necessary for users to click on this button for each issue individually. We have requested Atlassian to enable Jira administrators to set the button section to be displayed by default.

The end user can use the section context menu to collapse or remove the section. This setting will be stored for future interactions and can be changed later:

2. Using the Buttons to Create and Link New Issues

JIRA SOFTWARE USER

The end user can see one or several buttons in the View Screen, under the 'Create and Link' section. By clicking on a button, the user can create a specific issue and link it with a pre-configured link. This accelerates the workflow of end users, allowing them to immediately create issues in the context of the source issue:

The project is pre-selected on the create screen, but the end user has the option to change this selection. We have submitted a change request to Atlassian requesting the ability to fix this value.

The issue type is pre-selected, and the end user cannot change this value.

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