How to Create and Link Issues ?

  1. Navigate to “Manage Apps”

2. Navigate to “Create and link Issues” and to create a new button click on “Create Button”

3. fill form :

Field

Type

Description

Field

Type

Description

Button Label

String

The name of the button to be displayed and used in the view screen.

Button Color

Select List

The Admin can choose the color of button shown in issue view.

Source project

Select List

The source project is where the button should be displayed.

Source Issue Type

Select List

The button should be displayed in issues with the selected issue type

Target project

Select List

The target project of the new issue to be created.

Target Issue Type

Select List

The issue type of the issue to be created.

Issue link type

Select List

The Admin can select the link type and direction to define which link should be created between the source and the created issues.

Issue link direction

Select List

NB : You can select the option of sub task in the target issue type only if the source and target projects are the same.

4. you can “edit” , “delete” and “configure fields” .

5. To configure the values of the created issue, click on “Configure fields”

Field Name

Display

Automatic Filling Option

Automatic Filling Value

Field Name

Display

Automatic Filling Option

Automatic Filling Value

The list of fields in create screen of the target project, target issue type

Checkbox

  • if value = on the field will be displayed in create screen

  • if value = off the field will be hidden in create screen and the admin can fill it

Constant String

Input text : the admin can fill the custom field with string

Source Field

List of source fields with eligible types. The admin can select one source field to be copied in the target field automatically.

Target Field

List of target fields with eligible types. The admin can select one target field to be copied in the selected target field automatically.

Source Issue Key

the value is the key of the source issue

 

  • The fields shown in this list (Configure Fields) are the same as in the create screen of the target project.

  • The admin is able to hide any field in this list and configure it.

  • System field “Versions” and “Components” are visible only if source and target project are the same.

  • The required fields have only 3 options (String, source field and source issue key).

  • The target field > target field filling is executed by the App immediately after the issue creation.

To consider:

For the selected source fields only eligible fields should be selected for automated filling (They could be source or target fields):

Source Field

Eligible filled in Fields

Source Field

Eligible filled in Fields

Text

ALL

Date

All System or Custom Fields of Type Date

Date Time

All System or Custom Fields of Type Date Time

Labels

Labels

Radio

Radio

Checkbox

Checkbox

Issue Picker

Issue Key

Issue Picker

Select List

Select List

Any

ALL

User Fields

User Picker

User Fields

6. click on button and a modal will be opened.

NB:

  • Only the first 5 buttons will be displayed, the others will be under Create and link drop-down menu

 

7. After creating a new issue a link will be displayed in source and target issue