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1. How Do End Users Pick Issues?

Required Jira Role:

Status
colourRed
titleJira Software USER

1.1 When is the Issue Picker Displayed for End Users?

The end user can utilize the Issue Picker under the following conditions:

  1. The Issue Picker is included in the create and/or edit screen.

  2. The end user has permissions to create or edit the specific issue type

1.2 How the relevant Issues are listed in the Issue Picker?

The list of issues that the end user can select is dynamically generated by the app.

...

We assume that no end user will scroll through thousands of options. In such cases, the end user will likely use the search function to narrow down the results. Therefore, we have decided not to retrieve all options and provide a paging function (The behaviour is similar to the standard field Fix Version/s). Fetching an extensive list of options could result in significant waiting times, especially when the option list is extensive.

...

1.3 How can the End User use the search function in the Issue Picker?

The End User can enter any text to narrow down the list of listed issues:

...